Don't take our word for it

★★★★★

Couldn't be happier with the service I received from this company.

James L.

Los Angeles, CA

★★★★★

Really went out of their way to make me feel special as a customer, highly recommend!

Rachel F.

Toronto, ON

★★★★★

Fantastic fabrics, great fit and no issues going through the laundry either!

Sam R.

Brooklyn, NY

★★★★★

Couldn't be happier with the service I received from this company.

Matt C.

Montreal, QC

★★★★★

Arrived fast and beautifully boxed. They even let me model on their site :)

Sharon S.

New Orleans, LA

Return Policy

Palakol Performance has a unique return policy that applies ONLY to our pickleball paddle category. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for any reason.

If your paddle is completely new and unused, in its original packaging and condition, you will receive a full refund (not including shipping & handling). If the paddle has been used and is not in its new condition, you are still eligible to return the paddle within 30 days for a refund but will be charged a $20 restocking fee. This restocking fee allows players a low-risk opportunity to try any of our paddles for only the cost of the $20 restocking fee.

To start a return under either policy, please email us at:

​info@palakolperformance.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@palakolperformance.com.